INFORMATION TECHNOLOGY MANAGER

CA LOS ANGELES COUNTY, CA | Temporary

Post Date: 07/02/2018 Job ID: 2060 Municipal Skills and Departments: ADMINISTRATION OF PUBLIC AGENCIES Hourly Pay Rate (Click for Pay RANGE): $50.00
A municipal agency in western Los Angeles County is in need of an Information Technology Manager. This is a full-time position to run for 3-4 months and could transition to a permanent opportunity at the client's discretion. Compensation is open, DOE/DOQ.

DUTIES:
Manages a Help Desk operation starting with initial troubleshooting expanding to resolving complex issues relating to IT hardware, peripherals, and operating systems.
Creates specifications for hardware and operating systems standards; maintains posted standards guidelines, and implement industry best practices.
Creates and implements automated solutions to streamline the customer service function, and provide tools and training to all staff in delivering customer service adhering to adopted department performance guidelines.
Tracks all hardware and software inventory and manages the salvage process.
Information Technology Infrastructure Library (ITIL) certification desirable
Microsoft Certified Systems Engineer (MCSE) desirable
Customer Service certification desirable
Help Desk certification desirable

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