CA LOS ANGELES COUNTY, CA | Temporary
To direct, supervise, and coordinate the activities and operations of the Customer Service Division which includes both the main agency counter; to oversee all aspects of billing, payment collection, cash balancing, business licensing, and customer relations; to provide customer service at the front public counter; to administer, maintain, and update the utility billing system; and to provide highly responsible and complex support to the Finance Director.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Three years of experience in the customer service field including one year of supervisory experience at a local government agency.
Training: Equivalent to completion of the twelfth grade.