CUSTOMER SERVICE TECHNICIAN

CA SACRAMENTO COUNTY, CA | Temporary

Post Date: 06/05/2017 Job ID: 1774 Municipal Skills and Departments: FINANCE AND ACCOUNTING Pay Rate: 0.00
A government organization in the Fair Oaks, CA region is in need of a contract Customer Service Representative for a vacancy within the Finance Division. This is a full-time contract job working for an anticipated duration of 6 to 8+ months and can at the clients discretion be extended or made permanent. Compensation is open, DOE/DOQ.

PRIMARY DUTIES:
Receives and processes payments via telephone or in person for utility invoices, utility deposits, and all other City cash receipts. Must utilize correct payment coding to ensure accurate recording of transactions.
Maintains cash register and performs daily reconciliation for cash, check and/or credit card payments applicable to customer accounts.
Processes incoming mail and creates utility payment batches, scans checks, and enters data payment information to applicable utility account.
Experience handling cash, credit/debit cards, and checks.

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