CUSTOMER SERVICE SUPERVISOR

CA VENTURA COUNTY, CA | Temporary

Post Date: 07/23/2015 Job ID: 1267 Municipal Skills and Departments: FINANCE AND ACCOUNTING Pay Rate: 0.00
An established.organization in Ventura County, CA area is looking for a Customer Service Supervisor to fill a position vacancy in the Administration Department. This is a full-time position working for 3+ months. Compensation is DOE/DOQ.

POSITION SUMMARY:
To direct, supervise, and coordinate the activities and operations of the Customer Service Division which includes both the main agency counter; to oversee all aspects of billing, payment collection, cash balancing, business licensing, and customer relations; to provide customer service at the front public counter; to administer, maintain, and update the utility billing system; and to provide highly responsible and.complex support to the Administrative Services Director
EXPERIENCE AND TRAINING GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Three years of experience in the customer service field including one year of supervisory and water utility experience.
Training: Equivalent to completion of the twelfth grade.

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