CUSTOMER SERVICE REPRESENTATIV

CA ORANGE COUNTY, CA | Temporary

Post Date: 09/28/2015 Job ID: 1327 Municipal Skills and Departments: FINANCE AND ACCOUNTING Pay Rate: 0.00
A local government agency in Orange County is looking for an experienced Customer Service Representative to join its Finance Department to fill a position vacancy for 3-4 months. This is a full-time position working 35 to 40 hours a week. This position can become permanent for the right candidate. Compensation is DOE/DOQ.

Primary Duties:
Watch over and monitor the front counter to provide customer service to walk-ins and process payments of various kinds (cash, credit card, check).
Responds to inquiries in person or by phone, providing explanation of established procedures and work unit policies; issues routine correspondence to vendors, businesses, or the public, according to established procedure, including routine collection correspondence.
Assists others involved in related activities.
Graduation from high school is required supplemented by coursework in bookkeeping and/or accounting, and a minimum of two years of experience in clerical accounting and/or bookkeeping work; or any equivalent combination of education and experience that provides the knowledge, skills, and abilities listed below.

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