CUSTOMER SERVICE ASSISTANT
CA ORANGE COUNTY, CA | Temporary
Verifies claims, warrants, deposit slips, computer source documents, license applications, and other records for arithmetical accuracy, consistency, and budget classifications, requiring application of established coding and record keeping practices. May be required to prepare journal entry corrections.
Audits invoices and extensions, adds encumbrances, computes discounts and holdbacks, and verifies invoices.
Assembles, sorts, tabulates, codes, and files fiscal and statistical data; makes arithmetical calculations and verifies totals and extensions; performs computer data entry or maintains manual records to post, adjust, and balance accounts; allocates funds to correct accounts according to established procedure; balances and reconciles accounts.
Collects and accounts for money; issues vouchers and receipts; maintains petty cash, operates a cash register, and prepares deposits as assigned.
May confer with vendors, contractors, and/or the general public relative to issuing warrants, business licenses, invoice-related questions, and tax ordinances; reviews applications and computes fees; follows up with appropriate applications and records changes; sends out and processes renewal notices for business licenses.
Prepares and otherwise processes various bills and invoices; prepares entries, tabulations, standard forms, and routine documents according to specific instructions; maintains related files; operates data terminals, calculators, and other standard office equipment as required.
Responds to inquiries in person or by phone, providing explanation of established procedures and work unit policies; issues routine correspondence to vendors, businesses, or the public, according to established procedure, including routine collection correspondence.
As required, contacts financial institutions, vendors, businesses, the public, or other agencies to verify or obtain routine information regarding City financial activity.
Assists others involved in related activities.